Privacy Policy

Information We Collect

• Contact information you provide — such as your name, email address, and phone number when you fill out a form on our website or through our Facebook/Instagram ads, sign up for a class, or otherwise contact us.
• Booking and account information — when you book a class or purchase a membership, this is processed and stored through our scheduling platform, Mindbody. We do not directly collect or store your payment card information.
• Website usage data — like most websites, we use tools (including the Meta Pixel) that collect standard technical information such as pages visited and general engagement, to help us understand how people use our site and to measure the performance of our ads.

How We Use Your Information

We use the information you provide to:

• Respond to inquiries and follow up on class or membership interest, including calling or texting you about an intro offer you signed up for
• Book and manage your classes and membership through Mindbody
• Send you studio updates, promotions, or marketing messages by text or email, but only if you've opted in to receive them — you can opt out of marketing texts or emails at any time by replying STOP or using the unsubscribe link
• Improve our website and ad targeting

How We Share Your Information

We do not sell your personal information. We share it only with the service providers that help us operate — primarily Mindbody (booking/payments) and Meta (advertising platform) — and only as needed to provide our services. These providers have their own privacy practices governing how they handle your data.

Data Retention

We retain your information for as long as you're an active client or lead, and for a reasonable period after in case you return, unless you ask us to delete it sooner.

Your Choices

• You can opt out of marketing texts or emails at any time.
• You can ask us to update or delete the personal information we hold about you by contacting us at info@belpilatesstudio.com.

Children's Privacy

Our services are not directed to children, and we do not knowingly collect information from anyone under 13.

Changes to This Policy

We may update this policy from time to time. The "last updated" date at the top will reflect the most recent revision.

Contact Us

Questions about this policy or your information? Reach us at info@belpilatesstudio.com.